7spen Responsible Gaming

Responsible gaming means playing casino games, bingo, slots, and sports betting as a form of entertainment — not as a way to make money, escape problems, or cope with stress. For most people, gambling at 7spen is a fun, recreational activity enjoyed within affordable limits. However, for a small percentage of players, gambling can become a problem that affects their finances, relationships, work, and mental health.

7spen is committed to identifying and assisting players who may be developing unhealthy gambling behaviors. We provide tools to help you stay in control, set limits on your play, and take breaks when needed. If gambling is no longer fun and is causing stress or financial hardship, we encourage you to use our self-exclusion tools or seek professional help.

Recognizing Problem Gambling: Warning Signs

Problem gambling, also known as gambling addiction or compulsive gambling, is a recognized behavioral disorder. It can affect anyone, regardless of age, income, or education level. Here are some warning signs that your gambling may be becoming a problem:

• Spending more money or time gambling than you intended;
• Chasing losses — continuing to gamble in an attempt to win back money you've lost;
• Lying to family or friends about how much money or time you spend gambling;
• Neglecting work, school, or family responsibilities because of gambling;
• Borrowing money, selling possessions, or going into debt to fund your gambling;
• Feeling anxious, irritable, or restless when you try to cut down or stop gambling;
• Gambling to escape problems or relieve feelings of stress, depression, or loneliness;
• Feeling guilty or ashamed about your gambling but being unable to stop.

If you recognize two or more of these signs in yourself, you may be developing a gambling problem. The good news is that help is available, and recovery is possible. You do not have to face this alone.

How 7spen Promotes Responsible Gaming

7spen has implemented a comprehensive responsible gaming program that includes the following measures:

• Mandatory age verification: All players must verify they are 21+ before making a deposit or placing a bet;
• Self-assessment tools: Access a confidential questionnaire to evaluate your gambling behavior and identify potential risks;
• Deposit limits: Set daily, weekly, or monthly deposit limits to control how much money you can add to your 7spen account;
• Session time alerts: Receive pop-up reminders after a specified amount of continuous play time to encourage breaks;
• Reality checks: Periodic on-screen messages display your current session length, net win/loss, and total time played;
• Self-exclusion options: Temporarily or permanently exclude yourself from 7spen if you need a break from gambling;
• Account closure: Permanently close your account if you no longer wish to gamble at 7spen;
• Employee training: All 7spen customer support staff are trained to recognize signs of problem gambling and provide appropriate referrals;
• No marketing to vulnerable players: We do not send promotional offers to self-excluded players or to players who have expressed concern about their gambling;
• Transparent game information: All games display their Return to Player (RTP) percentages and are tested for fairness by independent auditors.

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Gambling addiction is a treatable condition, and many people recover with the right support. Do not be ashamed to reach out — asking for help is a sign of strength, not weakness.

International Responsible Gaming Organizations

The following international organizations provide education, support, and resources for problem gambling. While they are based outside the Philippines, their online resources are available to Filipino players:

• Gamblers Anonymous (GA): A fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling addiction. GA meetings are held worldwide, including in Metro Manila. Website information available online.
• GamCare (UK): Provides free, confidential support and counseling for anyone affected by problem gambling. Their website offers educational materials and self-help tools.
• Gambling Therapy (International): A global service offering free, confidential support for people affected by gambling addiction, available in multiple languages including English.
• BeGambleAware (UK): Provides information, advice, and support for anyone concerned about their gambling or the gambling of someone close to them.

Tips for Gambling Responsibly at 7spen

Whether you're playing slots, bingo, or betting on sports, following these simple guidelines will help keep your gambling safe, fun, and under control:

1. Set a budget before you play — and stick to it. Only gamble with money you can afford to lose, never with money needed for rent, bills, or food;
2. Set a time limit — decide in advance how long you will play, and stop when your time is up, regardless of whether you're winning or losing;
3. Never chase your losses. If you lose, accept it and walk away. Trying to win back losses almost always leads to bigger losses;
4. Take regular breaks. Step away from the screen every 30-60 minutes to clear your head and reassess whether you still want to play;
5. Do not gamble when you're upset, stressed, or under the influence of alcohol or drugs. Emotional or impaired gambling leads to poor decisions;
6. Balance gambling with other activities. Gambling should be one form of entertainment among many, not your only hobby or source of excitement;
7. Never borrow money to gamble. If you can't afford to play with your own money, you can't afford to gamble;
8. Keep track of your time and money spent. 7spen provides account history and transaction logs so you can monitor your gambling activity;
9. Remember: the house always has an edge. Over time, the casino will always win. Gambling is entertainment, not a way to make money.